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← KPI Glossary
Professional Services

Project Margin

Gross profit on a project after deducting direct labour and expenses. Indicates pricing accuracy and delivery efficiency.

What is Project Margin?

Project Margin is defined as: Gross profit on a project after deducting direct labour and expenses. Indicates pricing accuracy and delivery efficiency.

What data source is used to measure Project Margin?

Project Margin is typically measured using data from a Project Accounting. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourceProject Accounting

Which industries track Project Margin?

Project Margin is a key performance indicator used across the following sectors:

  • ›Professional Services

How does Firehawk Analytics measure Project Margin?

Firehawk Analytics connects directly to your Project Accounting and delivers a live Project Margin dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

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Utilisation Rate

Percentage of available working hours spent on billable client work. The single most important profitability lever for services firms.

Professional Services
PSA / Timesheet SystemView →

Revenue per FTE

Track Project Margin in your business

In 48 hours, you'll have a live Project Margin dashboard connected to your Project Accounting.

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Total revenue divided by the number of full-time equivalent employees. Measures workforce productivity at a macro level.

Professional Services
ERP / PayrollView →

Client Retention Rate

Percentage of clients who continue to engage services year-over-year. High retention signals strong delivery and relationships.

Professional Services
CRMView →