What is Work Order Turnaround Time?
Work Order Turnaround Time is defined as: Average days from maintenance request to completion. Fast turnaround improves tenant satisfaction and retention.
What data source is used to measure Work Order Turnaround Time?
Work Order Turnaround Time is typically measured using data from a Property Management System. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.
Typical Data SourceProperty Management System
Which industries track Work Order Turnaround Time?
Work Order Turnaround Time is a key performance indicator used across the following sectors:
How does Firehawk Analytics measure Work Order Turnaround Time?
Firehawk Analytics connects directly to your Property Management System and delivers a live Work Order Turnaround Time dashboard. Configuration is completed within 48 hours — no data analyst required on your team.