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← KPI Glossary
Property & Real Estate

Tenant Retention Rate

Percentage of tenants who renew their lease. Turnover triggers vacancy, marketing, and maintenance costs.

What is Tenant Retention Rate?

Tenant Retention Rate is defined as: Percentage of tenants who renew their lease. Turnover triggers vacancy, marketing, and maintenance costs.

What data source is used to measure Tenant Retention Rate?

Tenant Retention Rate is typically measured using data from a Property Management System. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourceProperty Management System

Which industries track Tenant Retention Rate?

Tenant Retention Rate is a key performance indicator used across the following sectors:

  • ›Property & Real Estate

How does Firehawk Analytics measure Tenant Retention Rate?

Firehawk Analytics connects directly to your Property Management System and delivers a live Tenant Retention Rate dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Property & Real Estate

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Vacancy Rate

Percentage of available rental properties or units currently unoccupied. The primary revenue leakage metric for property managers.

Property & Real Estate
Property Management SystemView →

Net Rental Yield

Track Tenant Retention Rate in your business

In 48 hours, you'll have a live Tenant Retention Rate dashboard connected to your Property Management System.

Browse all KPI definitions →

Annual net rental income as a percentage of property value. The core return metric for property investors after expenses.

Property & Real Estate
Property Management / AccountingView →

Average Days on Market

Mean number of days from listing to sale or lease. Measures pricing accuracy and market demand for the portfolio.

Property & Real Estate
CRM / Listing PlatformView →