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← KPI Glossary
Property & Real Estate

Landlord Satisfaction Score

Average rating from property owner surveys. Landlord satisfaction drives management agreement renewals and referrals.

What is Landlord Satisfaction Score?

Landlord Satisfaction Score is defined as: Average rating from property owner surveys. Landlord satisfaction drives management agreement renewals and referrals.

What data source is used to measure Landlord Satisfaction Score?

Landlord Satisfaction Score is typically measured using data from a Survey Platform. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourceSurvey Platform

Which industries track Landlord Satisfaction Score?

Landlord Satisfaction Score is a key performance indicator used across the following sectors:

  • ›Property & Real Estate

How does Firehawk Analytics measure Landlord Satisfaction Score?

Firehawk Analytics connects directly to your Survey Platform and delivers a live Landlord Satisfaction Score dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Property & Real Estate

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Vacancy Rate

Percentage of available rental properties or units currently unoccupied. The primary revenue leakage metric for property managers.

Property & Real Estate
Property Management SystemView →

Net Rental Yield

Annual net rental income as a percentage of property value. The core return metric for property investors after expenses.

Property & Real Estate
Property Management / AccountingView →

Average Days on Market

Mean number of days from listing to sale or lease. Measures pricing accuracy and market demand for the portfolio.

Property & Real Estate
CRM / Listing PlatformView →

Track Landlord Satisfaction Score in your business

In 48 hours, you'll have a live Landlord Satisfaction Score dashboard connected to your Survey Platform.

Browse all KPI definitions →