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← KPI Glossary
Hospitality & Tourism

Occupancy Rate

Percentage of available rooms, seats, or capacity that is utilised. The fundamental demand indicator for any hospitality venue.

What is Occupancy Rate?

Occupancy Rate is defined as: Percentage of available rooms, seats, or capacity that is utilised. The fundamental demand indicator for any hospitality venue.

What data source is used to measure Occupancy Rate?

Occupancy Rate is typically measured using data from a PMS / Reservation System. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourcePMS / Reservation System

Which industries track Occupancy Rate?

Occupancy Rate is a key performance indicator used across the following sectors:

  • ›Hospitality & Tourism

How does Firehawk Analytics measure Occupancy Rate?

Firehawk Analytics connects directly to your PMS / Reservation System and delivers a live Occupancy Rate dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Hospitality & Tourism

View all →

RevPAR (Revenue per Available Room)

Total room revenue divided by available room nights. The industry-standard metric combining occupancy and rate performance.

Hospitality & Tourism
PMS (Property Management System)View →

Average Daily Rate

Average revenue earned per occupied room. Measures pricing power and rate strategy effectiveness.

Hospitality & Tourism
PMS / Reservation SystemView →

Food Cost Percentage

Cost of food ingredients as a percentage of food revenue. Industry benchmarks target 28-35% depending on concept.

Hospitality & Tourism
POS / Inventory SystemView →

Track Occupancy Rate in your business

In 48 hours, you'll have a live Occupancy Rate dashboard connected to your PMS / Reservation System.

Browse all KPI definitions →