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← KPI Glossary
Hospitality & Tourism

Direct Booking Ratio

Percentage of bookings made directly versus through OTAs. Direct bookings save 15-25% in commission costs.

What is Direct Booking Ratio?

Direct Booking Ratio is defined as: Percentage of bookings made directly versus through OTAs. Direct bookings save 15-25% in commission costs.

What data source is used to measure Direct Booking Ratio?

Direct Booking Ratio is typically measured using data from a PMS / Booking Engine. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourcePMS / Booking Engine

Which industries track Direct Booking Ratio?

Direct Booking Ratio is a key performance indicator used across the following sectors:

  • ›Hospitality & Tourism

How does Firehawk Analytics measure Direct Booking Ratio?

Firehawk Analytics connects directly to your PMS / Booking Engine and delivers a live Direct Booking Ratio dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Hospitality & Tourism

View all →

RevPAR (Revenue per Available Room)

Total room revenue divided by available room nights. The industry-standard metric combining occupancy and rate performance.

Hospitality & Tourism
PMS (Property Management System)View →

Occupancy Rate

Percentage of available rooms, seats, or capacity that is utilised. The fundamental demand indicator for any hospitality venue.

Hospitality & Tourism
PMS / Reservation SystemView →

Average Daily Rate

Average revenue earned per occupied room. Measures pricing power and rate strategy effectiveness.

Hospitality & Tourism
PMS / Reservation SystemView →

Track Direct Booking Ratio in your business

In 48 hours, you'll have a live Direct Booking Ratio dashboard connected to your PMS / Booking Engine.

Browse all KPI definitions →