What is Net Revenue Retention?
Net Revenue Retention is defined as: Revenue from existing customers including expansion minus contraction and churn, as a percentage. Above 100% means growth without new customers.
What data source is used to measure Net Revenue Retention?
Net Revenue Retention is typically measured using data from a Billing / Subscription Platform. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.
Typical Data SourceBilling / Subscription Platform
Which industries track Net Revenue Retention?
Net Revenue Retention is a key performance indicator used across the following sectors:
How does Firehawk Analytics measure Net Revenue Retention?
Firehawk Analytics connects directly to your Billing / Subscription Platform and delivers a live Net Revenue Retention dashboard. Configuration is completed within 48 hours — no data analyst required on your team.