What is Proof-of-Delivery Capture Rate?
Proof-of-Delivery Capture Rate is defined as: Percentage of deliveries with electronic proof of delivery captured. Missing PODs delay invoicing and create disputes.
What data source is used to measure Proof-of-Delivery Capture Rate?
Proof-of-Delivery Capture Rate is typically measured using data from a TMS / Mobile App. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.
Typical Data SourceTMS / Mobile App
Which industries track Proof-of-Delivery Capture Rate?
Proof-of-Delivery Capture Rate is a key performance indicator used across the following sectors:
How does Firehawk Analytics measure Proof-of-Delivery Capture Rate?
Firehawk Analytics connects directly to your TMS / Mobile App and delivers a live Proof-of-Delivery Capture Rate dashboard. Configuration is completed within 48 hours — no data analyst required on your team.