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← KPI Glossary
Transport & Logistics

Average Delivery Time

Mean time from dispatch to proof of delivery. Speed is increasingly a competitive differentiator for logistics operators.

What is Average Delivery Time?

Average Delivery Time is defined as: Mean time from dispatch to proof of delivery. Speed is increasingly a competitive differentiator for logistics operators.

What data source is used to measure Average Delivery Time?

Average Delivery Time is typically measured using data from a TMS / Tracking System. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourceTMS / Tracking System

Which industries track Average Delivery Time?

Average Delivery Time is a key performance indicator used across the following sectors:

  • ›Transport & Logistics

How does Firehawk Analytics measure Average Delivery Time?

Firehawk Analytics connects directly to your TMS / Tracking System and delivers a live Average Delivery Time dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Transport & Logistics

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Cost per Kilometre

Total operating costs divided by total kilometres travelled. The fundamental cost efficiency metric for fleet-based operations.

Transport & Logistics
Fleet Management / TMSView →

On-Time Delivery Rate

Percentage of deliveries completed within the promised time window. The primary service quality metric for logistics operators.

Transport & Logistics
TMS / Tracking SystemView →

Fleet Utilisation Rate

Percentage of available fleet capacity that is productively deployed. Idle vehicles are a direct drain on profitability.

Transport & Logistics
Fleet Management / TMSView →

Track Average Delivery Time in your business

In 48 hours, you'll have a live Average Delivery Time dashboard connected to your TMS / Tracking System.

Browse all KPI definitions →