Support
Our ticketing system lives inside the Insights Engine. We target 24-hour turnaround — often minutes.
24hr
Target response time
Built-in
Ticketing inside your Insights Engine
Minutes
Typical response for urgent issues
Need help right now?
Our ticketing system is built into the Insights Engine. Log in and raise a ticket — or email support@firehawkanalytics.com.au. We target 24-hour turnaround and often respond within minutes.