Allied Health Analytics
Your Practice Has Data.
But Does It Have Clarity?
Your Practice Management Software tells you what happened yesterday. Firehawk Health tells you how to win tomorrow. We turn your clinical data into a high-performance engine — built for CEOs, managers, and practitioners alike.
48 hours from connection to clarity. No lock-in. No contracts.
Built For Every Level
One Platform. Every Stakeholder.
Whether you run the group, manage a clinic, or treat patients — Firehawk Health gives you exactly what you need.
For CEOs
Real-time EBITDA visibility
- Group-wide EBITDA and growth trends in one view
- No more waiting 3 weeks for end-of-month reports
- Spot underperforming locations before they drag the group
For Managers
Know your team before it costs you
- Instant clinician utilisation tracking across every site
- Identify over-performance and burnout risk early
- Act before issues hit the bottom line
For Practitioners
Transparency without the admin
- Interactive, easy-to-digest personal performance views
- See exactly what you need to hit your targets
- Zero manual reporting or CSV exports required
See It In Action
A Dashboard Built for Every Role
Every stakeholder sees exactly what they need — nothing more, nothing less.
members.firehawkanalytics.com.au
🔒
Performance at a GlanceLIVE
March 2025
All Teams
All Locations
Revenue +3.1%
$284k
FY YTD: $1.84m
Direct Cost +4.6%
$118k
FY YTD: $763k
Gross Profit +2.0%
$166k
FY YTD: $1.08m
FTE +1.8%
28.4
Avg FY: 27.2
Billable Hours +3.1%
1,847
FY YTD: 11,904
Utilisation +2.3%
78.4%
Avg FY: 76.1%
Finance SummaryMonthly P&L — actual vs budget
| Metric | Jul | Aug | Sep | Oct | Nov | Dec | Jan | Feb | Mar | YTD |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $248k | $261k | $270k | $278k | $277k | $284k | $267k | $271k | $284k | $2.44m |
| Direct Cost | $104k | $108k | $111k | $114k | $115k | $118k | $110k | $112k | $118k | $1.01m |
| Gross Profit | $144k | $153k | $159k | $164k | $162k | $166k | $157k | $159k | $166k | $1.43m |
| GP% | 58.1% | 58.6% | 58.9% | 59.0% | 58.5% | 58.5% | 58.8% | 58.7% | 58.6% | 58.7% |
Simulated data for illustration purposes. Your actual dashboard reflects your live practice data.
The Problem
Most Practices Are Drowning in Information Debt
Information Debt is the gap between the data you collect and the decisions you can actually make. Your practice management software records everything — but turns it into nothing actionable.
Every day you operate without clarity, you're leaving revenue on the table, burning out your best practitioners, and making strategic calls based on gut feel instead of evidence.
01
Manual Reporting
Hours of billable time lost weekly to spreadsheets, CSV exports, and end-of-month scrambles. Your team is doing data entry instead of delivering care.
02
Fragmented Systems
Your PMS, accounting platform, and payroll live in separate silos. Nobody sees the full picture — so nobody can make a fully informed decision.
03
Gut-Feel Decisions
Hiring, pricing, and capacity decisions made without a data foundation. Every strategic call is a gamble when you're flying blind on your own numbers.
Zero Cost. No Lock-in.
The Firehawk 48-Hour Blueprint
From your first conversation to live dashboards in 48 hours. Here's exactly what happens.
Day 0
Connect
We integrate directly with your PMS — Cliniko, Halaxy, Nookal, or Splose. No IT department required. Takes under an hour.
Day 0–1
Audit
We identify your Information Debt — exactly where manual reporting is costing you hours of billable time and where revenue is leaking.
Day 1
Map
We build your reporting hierarchy: group-wide EBITDA for the CEO, utilisation dashboards for managers, performance views for practitioners.
Day 2
Live
Your first dashboards are live. 48 hours from connection to clarity. You own the IP. No lock-in. No contracts holding you back.
Day 0
Connect
We integrate directly with your PMS — Cliniko, Halaxy, Nookal, or Splose. No IT department required. Takes under an hour.
Day 0–1
Audit
We identify your Information Debt — exactly where manual reporting is costing you hours of billable time and where revenue is leaking.
Day 1
Map
We build your reporting hierarchy: group-wide EBITDA for the CEO, utilisation dashboards for managers, performance views for practitioners.
Day 2
Live
Your first dashboards are live. 48 hours from connection to clarity. You own the IP. No lock-in. No contracts holding you back.
Direct Integrations
Connects to the tools you already use
Firehawk Health pulls data directly from your practice management and accounting platforms. Automated daily sync. No manual exports.
Practice Management
Accounting & Finance
What Our Clients Say
Trusted by Allied Health Leaders
Real outcomes from practices that made the switch to data-driven decision making.
12 hrs
Average time saved per practice per week on manual reporting
48 hrs
From system connection to live dashboards — guaranteed
“Since bringing Firehawk on board, we finally have one source of truth across all our sites. The team is incredibly responsive — whenever we have a new reporting need, they get onto it fast. What used to take us days to pull together now just appears on the dashboard every morning.”
J.K.
CEO, Multi-site Allied Health Group
The Metrics That Matter
What You're Flying Blind On Right Now
These are the 12 metrics most Allied Health groups aren't tracking — and the ones that separate high-performing practices from the rest.
01Utilisation
Practitioner Utilisation Rate
Percentage of available hours spent on billable client sessions. Benchmark: 75–85%.
Benchmark75–85% target
02Growth
Revenue Per Practitioner / Month
Total revenue generated divided by active practitioners. Tracks productivity and capacity.
03Growth
Average Revenue Per Session
Clinical revenue divided by sessions delivered. Indicates pricing and service mix effectiveness.
04Utilisation
Cancellation & No-Show Rate
Percentage of booked appointments resulting in cancellation or no-show. Benchmark: under 10%.
BenchmarkUnder 10% target
05Growth
New Client Acquisition Rate
New clients commencing treatment per month. Leading indicator for growth and marketing ROI.
06Growth
Client Retention Rate
Percentage of clients remaining active over a defined period. Benchmark: 60–70% at 6 months.
Benchmark60–70% at 6 months
07Efficiency
Avg Sessions Per Client Episode
Mean sessions per treatment episode. Reveals treatment plan adherence and revenue depth.
08Utilisation
Billable Hours as % of Total Hours
Ratio of billable time to total paid hours including admin. Reveals hidden revenue leakage.
Benchmark70–80% target
09Efficiency
Overhead Cost Ratio
Non-clinical costs as a percentage of total revenue. Benchmark: 35–45% for well-run practices.
Benchmark35–45% target
10Growth
Revenue Growth Rate (MoM)
Month-over-month revenue change. Healthy target: 3–5% MoM for scaling practices.
Benchmark3–5% MoM target
11Growth
Referral Conversion Rate
Percentage of referrals that convert to booked appointments. Measures intake funnel efficiency.
12Efficiency
Revenue Per Service Line
Revenue breakdown by discipline (physio, OT, speech, etc.). Identifies high-performing and underperforming service lines.
Transparent Pricing
Plans Built for Allied Health Groups
Simple per-practitioner pricing that scales with your headcount. Start with a free 30-day trial — no credit card required.
MonthlyAnnualSave 20%
Firehawk Health Plus+
Ideal for independent & small multi-site practices
$16/practitioner/mo
Billed annually (ex GST)
- 50+ clinically relevant metrics
- Only pay for active practitioners — scale up or down anytime
- Connect any one Practice Management System (PMS)
- Automated daily data sync
- Utilisation & timesheet tracking
- Team hub with permission controls
- Ticket-based support
- Onboarding demonstration included
Most Popular
Firehawk Health Pro
Best for growing multi-site & multi-disciplinary groups
$280/mo
Billed annually (ex GST)
- Everything in Plus+
- Unlimited practitioners — single fixed price
- Single-tenant environment
- Connect one PMS + accounting platform
- Budget comparisons & variance tracking
- Clinician locator
- NDIS data integration
- Practitioner target setting & tracking
- Priority support (faster response SLA)
- Onboarding demonstration included
💡 Flat rate beats per-practitioner pricing at 18+ practitioners
Firehawk Health Custom
For national brands & multi-location groups
Custom
Tailored to your organisation
- Everything in Pro
- Custom integrations (all PMS, accounting & bespoke data sources)
- Bespoke data modelling for your organisation
- Bespoke dashboard creations tailored to your business
- Incentive planning & monitoring for practitioners
- Ticket-based support
- Onboarding demonstration included
No lock-in contract
Cancel anytime
All plans include unlimited viewer access for your full team — no extra seat fees. Every clinician, manager, and admin gets the visibility they need.
All data is hosted on Australian infrastructure and complies with the Australian Privacy Principles (APPs).
Stop Managing by Gut Feel.
Book your free 15-minute Level-Up Call. We'll show you exactly where your data is leaking revenue — and map out your path to a data-driven Digital Moat.
FAQ
Questions? We Have Answers.
Everything you need to know before booking your Blueprint session.
Firehawk Health integrates directly with Cliniko, Halaxy, Nookal, and Splose. Data syncs automatically every day — no manual exports or CSV uploads required. Plus+ connects to one PMS, Pro adds an accounting platform, and Custom connects to all sources.
Get Started
Start Your 48-Hour Blueprint.
In two days, you'll have a complete tactical audit and strategic blueprint. No 6-month discovery. No billable hours for data cleaning. Just clarity.
✓
Day 1: Automated AI audit of your entire data estate.
✓
Day 2: Strategic blueprint with defensible architecture plan.
✓
Your data stays yours. Custom code we build is your IP.
48-Hour Blueprint
Your Data, Your IP
No Lock-In Contracts
Australian-Based Team