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← KPI Glossary
Education & Training

Student Satisfaction Score

Average rating from student experience surveys. Drives retention, referrals, and regulatory standing.

What is Student Satisfaction Score?

Student Satisfaction Score is defined as: Average rating from student experience surveys. Drives retention, referrals, and regulatory standing.

What data source is used to measure Student Satisfaction Score?

Student Satisfaction Score is typically measured using data from a Survey Platform / LMS. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.

Typical Data SourceSurvey Platform / LMS

Which industries track Student Satisfaction Score?

Student Satisfaction Score is a key performance indicator used across the following sectors:

  • ›Education & Training

How does Firehawk Analytics measure Student Satisfaction Score?

Firehawk Analytics connects directly to your Survey Platform / LMS and delivers a live Student Satisfaction Score dashboard. Configuration is completed within 48 hours — no data analyst required on your team.

More metrics from Education & Training

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Enrolment Growth Rate

Year-over-year percentage change in student enrolments. The primary growth and market demand indicator for education providers.

Education & Training
Student Management SystemView →

Completion Rate

Percentage of enrolled students who complete their course or program. A key quality indicator and compliance metric for funded providers.

Education & Training
Student Management SystemView →

Revenue per Student

Total revenue divided by enrolled student count. Measures fee strategy effectiveness and funding efficiency.

Education & Training
Student Management / AccountingView →

Track Student Satisfaction Score in your business

In 48 hours, you'll have a live Student Satisfaction Score dashboard connected to your Survey Platform / LMS.

Browse all KPI definitions →