Number of defects or rework items per project or per $M revenue. A quality indicator that directly impacts margin and reputation.
Defect Rate is defined as: Number of defects or rework items per project or per $M revenue. A quality indicator that directly impacts margin and reputation.
Defect Rate is typically measured using data from a Quality Management System. This system of record provides the transactional and operational data required to calculate and monitor this metric accurately and in real time.
Defect Rate is a key performance indicator used across the following sectors:
Firehawk Analytics connects directly to your Quality Management System and delivers a live Defect Rate dashboard. Configuration is completed within 48 hours — no data analyst required on your team.
Revenue minus direct costs (labour, materials, subcontractors) as a percentage of project revenue. The primary profitability indicator per job.
Difference between planned and actual project completion dates. Measures planning accuracy and site management effectiveness.
Output value per labour hour on site. Measures how efficiently the workforce converts time into completed work.
In 48 hours, you'll have a live Defect Rate dashboard connected to your Quality Management System.