The client, a notable player in the baking manufacturing sector, was eager to integrate Business Intelligence (BI) into their operations. Positioned at a critical juncture, they sought insights into their business performance, financial reporting, and customer analysis.
The client endeavoured to find an individual capable of managing an array of tasks spanning from data extraction to visualisation. However, no single person seemed to possess the necessary skills for end-to-end BI - data engineering, data science, and business analysis. Though consultants could fill this gap, the costs were prohibitively high. This created a resourcing paradox: needing diverse expertise without the necessity or budget for multiple full-time positions.
The client aimed to establish a robust Business Intelligence and insights programme without employing multiple full-time specialists or resorting to expensive consultancy services. The goal was to have a cost-effective, maintainable solution that could evolve with the company.
Firehawk Analytics addressed the client's needs through our unique business model and onboarding process. We initiated a comprehensive evaluation to understand the client's data, requirements, and information sources. By developing APIs and web hooks, we ensured that all necessary data was securely stored in the cloud for further analysis and visualisation.
The solution was progressively implemented, beginning with an onboarding phase and followed by regular monthly updates. This ensured that visualisations and insights evolved with the business's needs without requiring additional personnel for maintenance.
Firehawk's solution allowed the client to bypass the need to employ three to four additional positions or resort to expensive external consultants. The company could now predictably budget for its BI needs and pay regular monthly amounts while having access to a variety of skills on-demand.